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10 Minutes with . . .Dr. Bruce G. Kintz
by James H. Heine Concordia Publishing House is one of only four winners of the 2011 Malcolm Baldrige National Quality Award–the country’s highest presidential honor for business-performance excellence through innovation, improvement and visionary leadership. CPH is the only nonprofit among the 2011 winners, announced Nov. 22. The 69 organizations that qualified for the award were